Privacy Policy
Overview
Wayfinder ("the App," "we," "us," "our") is an iOS and Android mobile application designed to help RV travelers plan trips, discover stops, and manage their journeys with RV-specific intelligence.
We are committed to protecting your privacy. By using Wayfinder, you agree to the terms of this privacy policy.
Information We Collect
What You Provide
- Authentication: Email address, password (stored securely by Firebase)
- RV Profile: Vehicle specifications (make, model, dimensions, weight, fuel type, hookup preferences)
- Trip Planning: Origin, destination, planned dates, waypoints, notes
- Preferences: Campground preferences, amenities, notification settings
- Feedback: Messages and enhancement requests submitted through the app
What We Collect Automatically
- Location Data: GPS coordinates when you request routes or enable navigation (not stored on servers)
- Usage Data: Device model, OS version, app version, usage patterns, map interactions
- Diagnostic Data: Crash logs, error messages, analytics events via Firebase Crashlytics
Third-Party Services
| Service | Data Shared | Purpose |
|---|---|---|
| Mapbox | Origin, destination, RV profile, location | Route calculation, map rendering, POI search |
| Firebase (Google) | Email, user ID, app usage events | Authentication, data storage, crash reporting |
| RIDB (USDA) | POI search queries | Public campground data |
| Claude API (Anthropic) | Trip data, user queries | AI-powered recommendations |
How We Use Your Information
- Core Functionality: Calculate routes, discover POIs, manage fuel, save trips
- Personalization: Customize recommendations based on your RV profile
- Communication: Send trip notifications, respond to support requests
- Analytics: Analyze usage to improve the app and prioritize features
- Legal & Safety: Comply with legal obligations and protect against fraud
Your Rights & Choices
- Access & Delete: Email support@wayfinder.app to request your data. Deletion takes up to 30 days.
- Location Control: Location is collected only when you use the trip planner. Disable in device settings.
- Notifications: Opt out in device settings or app preferences.
Data Security
- Encryption in Transit: All data encrypted using TLS/SSL
- Encryption at Rest: Sensitive data stored in Firebase is encrypted
- Access Control: Only authorized personnel can access your data
Contact Us
Wayfinder Support
Email: support@wayfinder.app
Response time: 7 business days
Last Updated: July 2026